Slide Slide NGETI SHONGWE CASE SERVICES MANAGER SENZO MASUKU LEGAL ADVISOR / COMPANY SECRETARY INNOCENT DLAMINI CHIEF
OPERATIONS OFFICER
SIYABONGA DHLAMINI CHANGE MANAGER MARTIN SIMELANE CHIEF FINANCIAL OFFICER BONGINKHOSI MKHONTA CORPORATE EXECUTIVE NOMCEBO NSIBANDZE STRATEGY
MANAGER
VELILE MALINGA HUMAN
RESOURCE MANAGER
PHINDILE JELE-MTHETHWA CLIENT SERVICES MANAGER
MANZINI
MTHOKOZISI KHUMALO INTERNAL AUDIT MANAGER CORPORATE COMMUNICATIONS MANAGER FANNIE DLAMINI IT MANAGER THABISO MAMBA INVESTMENT MANAGER NGETI MASUKU BUSINESS INTELLIGENCE MANAGER CINDY DLUDLU FINANCE
MANAGER
MAKHOSI MAGONGO “We pledge to assist our valued claim- ants through administering effective treatment and rehabilitation, to enhance their quality of life through cooperative interventions with stakeholders." NGETI SHONGWE NOMCEBO NSIBANDZE “To optimally implement the corporate strategic goals that are aimed at delivering the expectations and requirements of our post-crash victims.” Jude Gilbert SIYABONGA LOMINI DHLAMINI “To be an ambassador of change through collaborating with colleagues emanating from the VUCA (Volatile, Uncertain, Ambiguous, and Complex) world we live in.” “My pledge is to provide a sealable IT infrastructure with high availability further implement secure cutting edge technology which will efficiently process our cases.” FANNIE DLAMINI “We promise fostered continuous improvement in the control environment to ensure timely, effective and efficient service delivery to all our stakeholders” MTHOKOZISI KHUMALO PHINDILE JELE-MTHETHWA “For all Claims registered within our region, we will take ownership of your enquiry, follow up and keep you informed of progress from start to completion.” MAKHOSI MAGONGO CINDY DLUDLU NGETI MASUKU THABISO MAMBA “We will provide you with accurate and consistent information as to what is happening within the Fund as well as provide relevant information on claim benefits. We will also collaborate with stakeholders on accident prevention.” “Our team commits to cooperation with internal and external stakeholders for efficient payment of claimants and service providers.” “To deliver timely and reliable insights to help improve our customer experience while ensuring sustainability.” “To ensure the funds are placed in the most suitable vehicle that will drive both performance and sustainability.” SENZO MASUKU MARTIN SIMELANE INNOCENT DLAMINI Our promise "To set SMVAF in esteemed ranks of corporate citizenry through wise counsel and fastering a culture of unerring governance in advancing it’s mandate." “We pledge to make payments to claimants in a timely and efficient manner through user friendly technological platforms” Our solemn promise to all road users is to offer our services as proficiently, efficiently and proactively as we can afford in the most effective manner possible.

We shall put our best foot forward to go out of bounds to meet and engage our clients at the earliest times of their injuries and take them through the hospitalization, rehabilitation and compensational journey.
“We will listen to our stakeholders and adapt ourselves where possible to deliver courteous and professional service at all times” "The success of all the pledges detailed here depends on the optimum use of the skills we have, as well as the health and wellness of all staff members.” play_arrow play_arrow play_arrow play_arrow play_arrow Hover
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play_arrow VELILE MALINGA play_arrow play_arrow “I will ensure that the Fund delivers on the new strategic plan through improved value creation & reduction of operational costs.” “To set our customer needs at the core, aligning our service to their value and sustaining innovative partnerships to save and preserve the lives of the road accident victims.” BONGINKHOSI MKHONTA DAVID MFANIMPELA MYENI play_arrow play_arrow play_arrow play_arrow DAVID MFANIMPELA MYENI CHIEF EXECUTIVE OFFICER CORPORATE
COMMUNICATIONS MANAGER


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