“They came to us… and treated me like family!”

I honestly didn’t expect this level of service today. The SMVAF Mobile Office came right here to our community in Buhleni, and I decided to go check on my claim.

From the moment I arrived, the team welcomed me with smiles, explained everything clearly, and helped me step by step. No stress, no confusion. Just real people who care.

What touched me the most is that they left their offices to come serve us where we are. This has helped me serve a lot of money. That means a lot for people like us who struggle to travel far for assistance.

I walked away feeling helped, respected and informed. This is what service delivery should look like!

Big thank you to the SMVAF team for putting people first. You’ve made a real difference in my life today – Gcinekile Nhleko of Mbasheni area